Certifications
There are 441 total certifications in this view, with 25 items displayed per page.
Customer Service: Handling Abusive Customers
December 25, 2024 Continuing Education
In this course, join customer service expert David Brownlee — the author of "Rock Star Customer Service" — as he shares real-life examples and actionable steps that can help you confidently handle abusive customers in a variety of contexts.
Skills: Customer Relations · Customer Service
Nano Tips for Managing Up with Lorraine K. Lee
December 25, 2024 Continuing Education
Learn how to develop and cultivate a productive working relationship with your manager, boss, or supervisor. Virtual speaker and consultant Lorraine K. Lee shares her tips on managing up, including how to manage expectations, and more.
Skills: Interpersonal Relationships · Professional Development
Nano Tips for Effective Collaboration with Lorraine K. Lee
December 25, 2024 Continuing Education
Join keynote speaker and author Lorraine K. Lee to learn tips to help you collaborate more effectively and work with others to achieve a common goal. Discover the importance of setting out a road map and establishing clear expectations and priorities.
Skills: Team Collaboration
Nano Tips for Resolving Conflict with Shadé Zahrai
December 25, 2024 Continuing Education
Explore what it takes to deal with difficult situations and resolve conflict like a seasoned pro, following advice and practical insights from leadership strategist Shadé Zahrai. Learn the secrets of dealing with difficult people using empathy.
Skills: Conflict Resolution
Nano Tips for Digital Networking with Diana YK Chan
December 25, 2024 Continuing Education
Explore practical advice on how to network effectively online and cultivate a strong global network with global speaker, personal brand coach, and networking expert Diana YK Chan. Learn the secrets of defining your personal and professional goals.
Skills: Business Networking
Nano Tips for Leading Authentically at Work with Luvvie Ajayi Jones
December 25, 2024 Continuing Education
Join author Luvvie Ajayi Jones as she shares insights and practical strategies on how to become a professional troublemaker to lead more authentically at work. Learn more with courage, lead with your superpowers, and speak the truth, even when it's hard.
Skills: Professional Conduct · Leadership
Secrets of Effective Prioritization
December 25, 2024 Continuing Education
Samantha Bennett — author, successful entrepreneur, and expert in creativity and productivity — shows you how to make that time by learning the secrets of effective prioritization. Sam walks you through how to figure out what's really an emergency.
Skills: Priority Management
Nano Tips for Influencing Those More Senior Than You with Shadé Zahrai
December 24, 2024 Continuing Education
In this course, award-winning leadership strategist and peak performance educator for Fortune 500 companies, Shadé Zahrai, highlights effective ways to influence up. Increase your powers of persuasion by learning steps to prepare and align your goals.
Skills: Strategic Influence
Nano Tips to Boost Productivity with Shadé Zahrai
December 24, 2024 Continuing Education
Peak performance researcher and behavioral strategist Shadé Zahrai teaches tips for increasing your productivity. Shadé shows you techniques to help you start your tasks more efficiently and provides strategies to help you maintain your focus.
Skills: Priority Management · Productivity Improvement
Nano Tips to Enhance Your Communication with Shadé Zahrai
December 24, 2024 Continuing Education
Here, award-winning leadership strategist and peak performance specialist Shadé Zahrai presents useful tips to help you communicate more effectively. Shadé shows you how to drive positive outcomes with your word choices. She covers how to foster trust.
Skills: Interpersonal Communication
Preparing for Successful Communication
December 24, 2024 Continuing Education
Sam Horn — CEO of The Intrigue Agency — shares innovative strategies for communicating with confidence, whether you're presenting at a conference, speaking up at a meeting, seeking funding, or making a request of a boss, board, client, or colleague.
Skills: Communication
Measure What Matters: Succeeding with Objectives and Key Results (OKRs)
December 24, 2024 Continuing Education
Join Kleiner Perkins chair John Doerr and technical advisor Ryan Panchadsaram, as they show you how to successfully leverage the power of objectives and key results (OKRs). Learn to achieve ambitious goals by clearly defining meaningful OKRs.
Skills: Objectives and Key Results
Nano Tips to Streamline Work Tasks Using Microsoft Copilot with Lachezar Arabadzhiev
December 22, 2024 Continuing Education
Join data and visual storytelling expert Lachezar Arabadzhiev as he shares insights and practical strategies on how to leverage the latest features of Microsoft Copilot to streamline everyday work tasks across the entire Microsoft 365 suite.
Skills: Microsoft Copilot
Nano Tips for Unlocking Micro Moments with Gemma Leigh Roberts
December 22, 2024 Continuing Education
In this course, psychologist Dr. Gemma Leigh Roberts explains how to find meaning in your work and personal life by focusing on small, meaningful moments. Get tips for acknowledging small wins, meaningful interactions, and focusing on mental well-being.
Skills: Wellness · Mental Health
Proven Tips for Managing Your Time
December 22, 2024 Continuing Education
In this short course, coach Todd Dewett shares time management tips that help everyone from busy executives to brand-new employees get more productivity out of the busy work day. Learn how to embrace the 80/20 rule, and broadcast your availability.
Skills: Time Management
Performance Management: Setting Goals and Managing Performance
December 22, 2024 Continuing Education
In this short course, in the Performance Management series, Todd Dewett, Ph.D. digs into the manager's role in managing performance, helping you master both goal setting and performance management. Learn how to create an environment that's data driven.
Skills: Performance Management · Goal Setting
Speak or Listen: Navigating Conversational Dynamics
December 22, 2024 Continuing Education
Effective communication is essential for successful relationships and professional growth. This course, led by Michaud Garneau, covers the key aspects of conversational dynamics, from understanding psychological triggers to navigating the use of tone.
Skills: Communication · Active Listening
Nano Tips for Creating Short Form Video That Engages with AJ Eckstein
December 22, 2024 Continuing Education
In this course, AJ Eckstein offers tips on creating engaging video content. Learn proven strategies to create, repurpose, and optimize LinkedIn videos that position you as a thought leader, amplify your visibility, and drive meaningful engagement.
Skills: Video · Engaging Content · Branding
Nano Tips to Communicate Assertively and Set Boundaries with Shadé Zahrai
December 22, 2024 Continuing Education
In this course, award-winning leadership strategist and peak performance educator for Fortune 500 companies, Shadé Zahrai, shares essential tips on assertive communication — and how to confidently set boundaries. Learn how to communicate assertively.
Skills: Interpersonal Communication
Measuring Team Performance
December 22, 2024 Continuing Education
In this course, learn how team measurement works, why measuring performance is beneficial, how to measure, and how to apply it to specific functions across the value chain. Mike Figliuolo shares an approach for thinking about and conducting measurement.
Skills: Performance Measurement
Google Gemini: Get Started with Google's AI Assistant
December 22, 2024 Continuing Education
In this short workshop, LinkedIn instructor Nicholas Brazzi shows how Gemini can help with simple or complex questions and requests using a powerful, multimodal language model. Nicholas also shows how Gemini can be used inside of Google Workspace apps.
Skills: Artificial Intelligence for Business · Google Gemini
Pep Talk Before You Attend a Networking Event
December 22, 2024 Continuing Education
In this course, Dana Robinson — an entrepreneur who has founded two networking groups — shares tips about how to remember names and create conversations that are easy and engaging. Learn how to take notes, make connections, and follow up after an event.
Skills: Relationship Building · Professional Networking
Sales Strategy: Building Relationships to Successfully Sell
December 21, 2024 Continuing Education
In this course, sales expert Ronnell Richards shares practical guidance on how to build relationships that will positively impact your sales success. Ronnell covers key topics such as how to skillfully navigate the pre-work stage of the sales cycle.
Skills: Relationship Building · Sales Strategy
How to Be a Positive Leader (Blinkist Summary)
December 21, 2024 Continuing Education
In their book, "How to Be a Positive Leader", organizational scientists Jane Dutton and Gretchen Spreitzer share some of the most notable research from this growing field. This audiobook summary distills some of the book's most salient insights.
Skills: Positive Psychology · Interpersonal Leadership
Nano Tips for Leveraging Technical Prompts Using ChatGPT with Lachezar Arabadzhiev
December 21, 2024 Continuing Education
Lachezar Arabadzhiev shares tips for using ChatGPT, particularly focusing on the logic of the prompts for technical scenarios. Learn how to break down the elements of a prompt, and how to formulate relatable analogies for intricate technical ideas.
Skills: Artificial Intelligence for Business · ChatGPT · Prompt Engineering
There are 441 total certifications in this view, with 25 items displayed per page.
