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Certifications

There are 3 total certifications in this view.

Customer Service: Handling Abusive Customers

December 25, 2024 Continuing Education

In this course, join customer service expert David Brownlee — the author of "Rock Star Customer Service" — as he shares real-life examples and actionable steps that can help you confidently handle abusive customers in a variety of contexts.

Skills: Customer Relations · Customer Service

Tags: Customers · Dangerous Territory · Action Plan · Formulate · Difficulty · Interactions · Customer Service · Navigate · David Brownlee · Walk Away

Nano Tips for Smarter Learning and Better Relationships with Shadé Zahrai

November 3, 2024 Continuing Education

In this course, peak performance researcher and behavioral strategist to Fortune 500 companies Shadé Zahrai shares tips and strategies for building continuous growth — both personal and formulaic — that will enhance your ability to interact with people.

Skills: Relationship Building · Learning

Tags: Nano Tips · Abilities · Strengthen Relationships · Formulaic · Personal · Shadé Zahrai · Fortune 500 · Fortune · Interactions · People

Nano Tips for Working with Recruiters with Sho Dewan

September 29, 2024 Continuing Education

In this course, career coach Sho Dewan highlights what you need to know in order to get what you need from interactions with recruiters. Learn about different types of recruiters, a recruiter's role, and how recruiters can find you on LinkedIn.

Skills: Job Search Strategies

Tags: Nano Tips · Career Coach · Careers · Workhap · Sho Dewan · Common Questions · Recruiters · Ghosted · Helpful Things · Interactions

There are 3 total certifications in this view.

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