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Customer Service: Handling Abusive Customers

December 25, 2024 Continuing Education

In this course, join customer service expert David Brownlee — the author of "Rock Star Customer Service" — as he shares real-life examples and actionable steps that can help you confidently handle abusive customers in a variety of contexts.

Skills: Customer Relations · Customer Service

Tags: Customers · Dangerous Territory · Action Plan · Formulate · Difficulty · Interactions · Customer Service · Navigate · David Brownlee · Walk Away

There is 1 total certification in this view.

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