Filtered Tags: Customers
Certifications
There are 4 total certifications in this view.
Customer Journey Mapping with Generative AI
January 6, 2025 Continuing Education
Maury Rogow gives tips to build rapport, uncover pain points, and offer value-driven solutions to your customers and prospects. Cut costs and save time on production while keeping your CX cohesive and effective with AI-generated customer touch points.
Skills: Digital Marketing · Artificial Intelligence for Business · Customer Journey Mapping
Customer Service: Handling Abusive Customers
December 25, 2024 Continuing Education
In this course, join customer service expert David Brownlee — the author of "Rock Star Customer Service" — as he shares real-life examples and actionable steps that can help you confidently handle abusive customers in a variety of contexts.
Skills: Customer Relations · Customer Service
Nano Tips For Marketing Using AI Tools with Sam Dey
October 12, 2024 Continuing Education
Join Sam Dey, as he provides an overview of AI in marketing. Explore the basics of AI-powered customer segmentation, predictive analytics, and customer support, personalization, AI-enhanced content recommendations, and AI-driven social media marketing.
Skills: Digital Marketing · Artificial Intelligence for Business
Eat Their Lunch: Winning Customers Away from the Competition
July 3, 2024 Continuing Education
From Anthony Iannarino, comes the first ever playbook for B2B sales. Get tips and techniques that you can put to use throughout the sales process, all the way to winning them over and closing a deal. This audiobook was created by Penguin Random House.
Skills: Customer Acquisition · Competitive Strategies
There are 4 total certifications in this view.
