Filtered Tags: Walk Away
Certifications
There is 1 total certification in this view.
Customer Service: Handling Abusive Customers
December 25, 2024 Continuing Education
In this course, join customer service expert David Brownlee — the author of "Rock Star Customer Service" — as he shares real-life examples and actionable steps that can help you confidently handle abusive customers in a variety of contexts.
Skills: Customer Relations · Customer Service
Tags: Customers · Dangerous Territory · Action Plan · Formulate · Difficulty · Interactions · Customer Service · Navigate · David Brownlee · Walk Away
There is 1 total certification in this view.