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Speak or Listen: Navigating Conversational Dynamics

Speak or Listen: Navigating Conversational Dynamics

Effective communication is essential for successful relationships and professional growth. This course, led by expert facilitator Michaud Garneau, covers the key aspects of conversational dynamics, from understanding psychological triggers to navigating the use of tone and body language. Learn how to craft clear messages, employ active listening, and manage conflicts effectively. After this course, you will be able to adapt and integrate communication techniques for better relationships at work.

Learning Objectives

  • Understand the psychological aspects influencing conversations.
  • Develop clear and concise messaging skills.
  • Master the use of tone and body language to enhance verbal communication.
  • Implement active listening techniques to improve responsiveness.
  • Build and maintain rapport in various conversational settings.
  • Adapt communication strategies to different individual styles.
Filing
  • Issuing Organization: LinkedIn Learning
  • Issue Date: December 22, 2024
  • Credential ID: a34cae2a15af044245a5972738fbaabe0c6fd9b6ae68f91417ce818dfd31b8ea
  • Credential URL: Course Completed

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Speak or Listen: Navigating Conversational Dynamics

Speak or Listen: Navigating Conversational Dynamics

Effective communication is essential for successful relationships and professional growth. This course, led by Michaud Garneau, covers the key aspects of conversational dynamics, from understanding psychological triggers to navigating the use of tone.

Last Updated: December 22, 2024

About Shefik

Celebrating over 25 years in the entertainment industry, Shefik has held senior-level positions at many Fortune 500 companies and celebrated brands, including IBM, NBCUniversal, and MTV World. He currently serves as a Technical Lead at NBCUniversal. His work has been featured in television broadcasts and video productions for TIME, The Washington Center, "Unsung" (TV One), and Broadway World. He is currently the Executive Producer and Host of the nationally syndicated radio show "Shefik presents Invocation", which is broadcast on over 20 terrestrial radio stations and frequencies throughout the United States, as well as the internationally distributed video series of the same name via Prime Video and other notable outlets.

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