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Data Driven: Harnessing Data and Al to Reinvent Customer Engagement (getAbstract Summary)

Data Driven: Harnessing Data and Al to Reinvent Customer Engagement (getAbstract Summary)

Learn how technology can support marketing in the digital era, in this summary of "Data Driven: Harnessing Data and AI to Reinvent Customer Engagement". This audio-only course from getAbstract summarizes the findings from the popular book by Tom Chavez, Vivek Vaidya, and Chris O'Hara. Their accessible prose lays out what marketing was, what it is becoming, and how to harness what it can be. The authors share decades of experience working to create and integrate the technologies and processes they describe. The lessons are a blueprint for how companies can move from the world of slow legacy systems to the flexible integration of high-speed data. This short summary can help senior marketing, technology, and corporate strategy executives understand how to market to customers in the moment.

This audiobook summary was created by getAbstract, the world's largest provider of business book summaries. We are pleased to offer this training in our library.

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  • Issuing Organization: LinkedIn Learning
  • Issue Date: November 7, 2024
  • Credential ID: dae35aedc84effe03e33a61b60ff50fb734f7edd79b322aae2f82578aaf8476b
  • Credential URL: Course Completed

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Data Driven: Harnessing Data and Al to Reinvent Customer Engagement (getAbstract Summary)

Data Driven: Harnessing Data and Al to Reinvent Customer Engagement (getAbstract Summary)

Learn how technology can support marketing in the digital era, in this summary of "Data Driven: Harnessing Data and AI to Reinvent Customer Engagement". This course from getAbstract summarizes the book by Tom Chavez, Vivek Vaidya, and Chris O'Hara.

Last Updated: January 9, 2025

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Celebrating over 25 years in the entertainment industry, Shefik has held senior-level positions at many Fortune 500 companies and celebrated brands, including IBM, NBCUniversal, and MTV World. He currently serves as a Technical Lead at NBCUniversal. His work has been featured in television broadcasts and video productions for TIME, The Washington Center, "Unsung" (TV One), and Broadway World. He is currently the Executive Producer and Host of the nationally syndicated radio show "Shefik presents Invocation", which is broadcast on over 20 terrestrial radio stations and frequencies throughout the United States, as well as the internationally distributed video series of the same name via Prime Video and other notable outlets.

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