Leadership Accountability to Build and Maintain Trust

Apologies demonstrate leadership accountability as well as a leader's willingness and capacity to build strong relationships with teams and stakeholders. Not apologizing — or even apologizing incorrectly — can damage work relationships and lead to resentment, anger, and other misunderstandings in the future. In this course, join LinkedIn Top Voice Mita Mallick as she explores the why and how of apologies to build and maintain trust as a leader. Overcome barriers to sincere, lasting apologies by learning when and how to apologize in specific situations. Along the way, Mita offers insights and practical guidance on using appropriate language to deliver apologies that don't undermine your message. Ideal for both aspiring managers and senior executives, this course offers invaluable insights into the nature of effective leadership drawn from Mita's Wall Street Journal best-selling book Reimagine Inclusion.

Learning Objectives

• Understand the importance of apologies in building and maintaining trust.
• Identify and overcome barriers to apologizing.
• Choose when and how to apologize in specific situations.
• Use appropriate language to deliver sincere apologies that don't undermine your message.

Last Updated: November 6, 2024