Filtered Tags: Emotional
Certifications
There are 4 total certifications in this view.
How to Recover after a Bad Customer Call
November 16, 2025 Continuing Education
Joe Corral shares how to recover from negative interactions and build resilience. Joe explains the psychological impacts of tough calls and how they affect your well-being and productivity. Learn stress management techniques, and constructive practices.
Skills: Customer Service • Stress Management
Career Wellness Nano Tips with Shadé Zahrai
September 12, 2024 Continuing Education
Get some quick tips on how to better manage your work life and career. Check out some practical advice on workload prioritization, emotional self-regulation, and managing overwhelming work experiences. Also learn how to bring empathy to work.
Skills: Career Management • Self-Regulation
Build Your Logical Thinking Skills
August 12, 2024 Continuing Education
In this course, law professor Kim Wehle shows you how to identify and create strong arguments backed with sound reasoning, so you can be more confident, more effective, and ultimately reach a place of common ground that everyone can feel good about.
Skills: Logical Reasoning
The Master Key to Overcoming Procrastination
April 13, 2024 Continuing Education
Planning your schedule can help, but neglects the powerful underlying emotions–like dread, stress, fear, and boredom–fueling procrastination. In this audio-only course, Dr. Hayden Finch shares practical strategies for handling this emotional resistance.
Skills: Time Management • Productivity Improvement
There are 4 total certifications in this view.
