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How to Handle Conflict and Toxicity for Happier Workdays
February 17, 2024 Continuing Education
Communication expert Sam Horn explains how to adjust your language to deal with difficult people more effectively. Sam identifies three choices you can always make in a conflict and shows you how taking action lets you get straight to what's important.
Skills: Conflict Management · Interpersonal Communication
Tags: Sam Horn · Choices · Focus · Consent · Conflict · Redirecting · How to Be Awesome at Your Job · Pete Mockaitis · Toxic Situation · Accusations
There is 1 total certification in this view.