Do you often feel overwhelmed by too many tasks during your shift? In this course, service leadership expert Afton Howard shares practical strategies to manage time and prioritize effectively. You'll learn to break down workloads, focus on high-value tasks, handle interruptions, and stay productive under pressure. After this course, you'll be ready to take control of your time, improve efficiency, and consistently deliver great service.
Learning Objectives
- Recognize the value of effective time management.
- Identify and reduce common time-wasters.
- Break down large tasks into manageable steps.
- Prioritize tasks by urgency and importance.
- Handle interruptions without losing focus.
- Stay productive during high-pressure shifts.
- Balance speed with service quality.
- Build long-term time management habits.
- Issuing Organization: LinkedIn Learning
- Issue Date: November 2, 2025
- Credential ID: c5d550a3fd0865c59f14043eebbbfa698e5a2b144ce1a446bcdd77d07b7bc22c
- Credential URL: Course Completed
Last Updated: March 22, 2026








