Welcome to our "Nano Tips" series, where LinkedIn Learning creators deliver impactful lessons in literally seconds. In this installment, Jessica Chen — a global communication expert, author, and speaker — explores the essential techniques for mastering small talk and building connections in diverse work environments. Discover why small talk is important worldwide and how to overcome nerves. Learn skills such as active listening, storytelling, and employing effective communication strategies. Find out how to transition from informal conversations to meeting agendas smoothly. Develop active listening and storytelling abilities to enhance your conversational skills and build lasting impressions. Equip yourself to handle miscommunication gracefully and learn culturally sensitive questioning techniques. By the end of this course, you will be able to navigate cross-cultural communications confidently and create stronger professional relationships.
- Issuing Organization: Linkedin Learning
- Issue Date: October 28, 2025
- Credential ID: 2a5440340739931101f066c7b2d97187e856f1617c27a0e41759ef3860dcb9e2
- Credential URL: Course Completed
Nano Tips for Confident Small Talk That Builds Connection at Work with Jessica Chen
Jessica Chen — a global communication expert, author, and speaker — explores essential techniques for mastering small talk and building connections in diverse work environments. Discover why small talk is important worldwide and how to overcome nerves.
Last Updated: March 22, 2026
